​

Thank you for shopping with Kate's Handicraft. Please read our shipping & refund policy carefully before making a purchase.

 

Shipping and Delivery

• Shipping times may vary depending on your location. 

• We ONLY ship to customers in Canada

 

The following are the estimate shipping times for each province in Canada:

 

Ontario: 3-5 business days                                                 

Quebec: 3-5 business days 

New Brunswick: 5-7 business days                               

Nova Scotia: 5-7 business days

Prince Edward Island: 5-7 business days                    

Newfoundland: 7-10 business days

Manitoba: 4-6 business days                                        

Saskatchewan: 5-7 business days

Alberta: 6-8 business days                                                  

British Columbia: 7-9 business days 

Northwest Territories: 9-11 business days                 

Yukon: 10-12 business days

Nunavut: 13-15 business days

 

Returns and Refunds

• No Refunds: All sales are final. We do not offer refunds for any products.

• No Warranty: Our products do not come with any warranty.

• Damaged Products: Returns are only available for products that are damaged upon arrival. If you receive a damaged item, please contact us within 72 hours of receiving your order.

 

How to Report a Damaged Product

• Contact us at kateshandicraft@gmail.com within 72 hours of receiving your order.

• Please provide your order number and detailed photos of the damaged item(s).

 

Additional Information

• We are not responsible for any damage that occurs after delivery.

• If you have any questions or concerns about our shipping & refund policy, please contact us at kateshandicraft@gmail.com.